Question 1

Do you offer home delivery?

Accepted Answer

Yes! We deliver to Thiruvattaru and nearby areas including Nagercoil, Tiruvattar, and Padmanabhapuram. Free delivery on orders above ₹500.

Question 2

What payment methods do you accept?

Accepted Answer

We accept Cash, UPI (Google Pay, PhonePe, BHIM), Credit/Debit Cards, and digital Wallets. All transactions are secure.

Question 3

What is your return policy?

Accepted Answer

We offer a 30-day hassle-free return policy. If you receive a defective, damaged, or expired product, we'll replace it immediately — no questions asked.

Question 4

How fresh are your products?

Accepted Answer

All produce is sourced daily from local farmers. Dairy products are kept chilled at optimal temperatures. Packaged goods are checked for expiry before stocking.

Question 5

Are your products quality checked?

Accepted Answer

Yes, every product undergoes quality inspection before stocking. We maintain FSSAI food safety standards across all product categories.

Question 6

What are your store hours?

Accepted Answer

We are open Monday to Saturday from 8:30 AM to 9:00 PM. Sunday we are closed. For urgent needs, call us at 094878 70017.

Question 7

How can I place an order?

Accepted Answer

You can visit our store in Thiruvattaru, call us at 094878 70017, or shop online at store.kumaranshoppy.in for convenient home delivery.

Question 8

Do you offer bulk order discounts?

Accepted Answer

Yes! We offer special pricing for bulk orders, events, and functions. Contact us at 094878 70017 or visit our bulk orders page for more details.

Question 9

Can I order products that aren't in stock?

Accepted Answer

Absolutely. We can arrange special procurement for items not currently in stock. Just speak to our staff or call us with your requirements and we'll source it for you.

Question 10

Is parking available near the store?

Accepted Answer

Yes, free parking is available near our store on Mathaar Vettukuzhi Road, close to the Thiruvattaru Bus Stand. Both two-wheeler and four-wheeler parking is available.

FAQs