Our Commitment to Fair Refunds
If you're not entirely satisfied with your purchase, we're here to help. This policy specifically addresses how monetary refunds are processed after a return is accepted or an order is cancelled.
1. Online Payment Refunds
For orders paid via UPI, Credit/Debit cards, or Net Banking on our online store:
- If an item is out of stock after you place an order, a refund for that item will be initiated within 24 hours.
- For returned items, the refund is processed immediately upon approval of the return.
- The amount will reflect in your original payment source within 3 to 5 business days, depending on your bank's processing times.
2. Cash Payments
For purchases made with cash at our physical store or via Cash on Delivery:
- Store returns will be refunded immediately in cash at the customer service desk.
- If a home delivery order is rejected at the doorstep, no charges will apply.
3. Cancellation Policy
You can cancel your home delivery order for a full refund at any time before it is dispatched from our store. Once dispatched, cancellation may incur a nominal delivery fee deduction.